Level 2: Intermediate
Build on your foundation with intermediate concepts and real-world integrations.
What You’ll Learn
- Advanced function results and actions
- DataMap integrations for external data
- The Skills system for reusable components
- Conversation contexts and workflows
- State management patterns
- Call recording and transcription
- Call transfers and multi-agent systems
- Production deployment strategies
Prerequisites
- Completed Level 1 certification
- Familiarity with REST APIs
- Basic understanding of async programming
Assessment
Complete all modules and labs, then take the assessments:
- Written Exam — 40 questions, 60 minutes
- Practical Exam — Hands-on project, 2 hours
📝 Ready to certify? Start Level 2 Written Exam
Table of contents
- Module 2.1: Function Results and Actions
- Module 2.2: DataMap Integration
- Module 2.3: Skills System
- Module 2.4: Custom Skills Development
- Module 2.5: Contexts and Multi-Step Workflows
- Module 2.6: State Management
- Module 2.7: Call Recording
- Module 2.8: Call Transfer Patterns
- Module 2.9: Multi-Agent Architecture
- Module 2.10: Production Deployment
- Module 2.11: Serverless Deployment
- Lab L2.1: Function Results and Actions
- Lab L2.2: DataMap Integration
- Lab L2.3: Skills System
- Lab 2.4: Custom Skills
- Lab L2.5: Contexts and Workflows
- Lab L2.6: State Management
- Lab L2.7: Call Recording
- Lab L2.8: Call Transfer
- Lab L2.9: Multi-Agent Systems
- Lab L2.10: Production Deployment
- Lab L2.11: Serverless Deployment
- Level 2 Practical Exam: Certified Agent Engineer